UK Shipping Policy
We use DPD and Fedex to ship our force plates.
Payment and Delivery Times
If paying by Credit Card or Electromic Transfer (BACS or WIRED) we will not ship until funds have been received in our bank account. Shipping will then be immediate. Shipping times will be dependent on destination and availability. Hawkin Dynamics always tries to maintain good levels of stock, however, demand varies and sometimes there may be a delay whilst product is produced (but no more than 14 working days).
Please call us on +44 1344 623 883 for further information
International Shipping Policy
Shipping fees are calculated on a combined basis of weight, value (for insurance purposes), and destination. Some orders are shipped in multiple parcels. We do not add additional fees to your order if we ship in multiple parcels. Our terms are ‘DDU’ whereby Hawkin Dynamics UK is responsible for dealing with all the tasks involved in moving goods from the manufacturing plant to your door. It is our responsibility to insure the goods and absorb all costs and risks except for duty, fees and taxes.
We will email you if your order will be delayed.
If an order is refused or returned to us due to inaccurate or incorrect address information or because it was declined or undeliverable, Hawkin Dynamics reserves the right to retain the original shipping/handling fee and to charge the payment method originally used for costs we incur related to the return of the plates.
Transit time is up to 8 days.
Taxes Importation Duty, Vat and GST etc
For those not within the European Union you may charged importation duties at port of entry (FedEx will contact you). The vast majority of countries don’t charge duties as the pressure plates are medical devices – all Hawkin Dynamics plates are shipped with a FedEx approved commercial invoice. The commodity code for the plates as shown on the commercial invoice is 901819900 – and falls under the hierarchy Electrodiagnostic Apparatus – within the Medical Devices section.
Vat or GST may also be charged – this can normally be claimed back during your Vat/GST returns.