Please see below for details on our Force Plate Warranties and Remedy Policy.
Standard Equipment Warranty
General Warranty for five (5) years after equipment receipt, Hawkin Dynamics Inc. (“Seller”) warrants the Hawkin Dynamics Force Plate System shall be free from defects in material and workmanship and will function with normal use.
Additional Warranty for Firmware Manufacturer
Firmware (embedded software accompanying the Hawkin Dynamics Force Plate System) are warranted to perform in substantial compliance with the specifications contained in your operating Instructions for the Hawkin Dynamics Force Platform System.
Seller’s sole obligations and the buyer’s exclusive remedies concerning goods determined to be defective shall be limited to repair, replacement or refund of the purchase price, at Seller’s option. Replacement may constitute, at Seller’s option, a new, refurbished or functionally equivalent item. Seller will reimburse the buyer for the cost of returning to Seller the item covered under this Warranty. If the buyer notifies Hawkin Dynamics (or its sale representative) by 12 p.m. (noon) of a defect covered by this Warranty, a replacement item or replacement parts will be shipped ASAP, if such item is or parts are in stock. If that item is or those parts are not in stock, it or they will be shipped immediately upon Hawkin Dynamics’ receipt of it or them. All remedies are expressly conditioned upon the buyer’s compliance with its obligations herein to comply with the provisions of the Operating Instructions for the Hawkin Dynamics Force Plate System. If the buyer fails to comply with these Operating Instructions, the buyer shall bear the full cost of any service, including but not limited to repair, replacement and return.
This warranty is expressly conditioned on the buyer’s obligation to complete installation of, perform regular maintenance on and care for any equipment and supplies in accordance with any Operating Instructions for the Hawkin Dynamics Force Plate System, a copy of which the buyer acknowledges receiving and to which the buyer agrees to be bound. If the buyer does not comply with such instructions, and that failure results in the need for replacement parts, the buyer shall bear the full cost of such replacement parts. SELLER’S WARRANTY IS EXCLUSIVE, AND SELLER DISCLAIMS ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.
Please call us on 01344 623 883 if you have any questions about the warranties.